Cancellation policy
.
Cancellation policy
.





































Felmoor Northumberland Lodge - Sleeps 4, Hot Tub
4.2
Excellent93 verified reviews
4.5
We had a very good time. Hopefully going to go back next year
The lodge was very nice and a good size to move around in. The hot tub was very good we enjoyed that very much .
5.0
5.0
Amazing I defo book again children loved it aswell and that plus has everything you need defo book up won’t be disappoi
So clean had everything we needed
Clean had ever thing we needed especially when taken children could watch u tube that was plus 😂
2.5
Fair but no sleep
Lots of space in the lodge for us and our 2 girls. Good size kitchen with large fridge freezer. Good location, it's 5min walk to pub or play park. Nice touch with the bottle of wine and crisps, much appreciated. Hot tub is nice and good temperature.
Limited cupboard space for food. Outside needs a lot of maintenance to trim back trees and tidy up deck area. Beds were so uncomfortable. I think we only got 2 hours sleep per night due to the springs in the mattress. Definitely need new ones!! I guess we paid a higher price for it being peak time but it was not worth it unfortunately due to the lack of sleep.
5.0
Very clean, great location highly recommended
4.0
Lovely park and lodge. liked feeding ducks and swans, and visiting surrounding countryside.had a lovely peaceful weekend.
3.0
Lovely and peaceful, great for a good relaxing break.
Both in our late sixties and myself having mobility problems struggled a bit with access path and not very well lit.
2.5
Nice stay but not luxury, could be elevated with a small amount of input
The property was clean and a good location for getting around Northumberland. Hot tub and kitchen alliances work well. Host easy to contact if needed and responded straight away to get an issue sorted. Dog friendly
Could do with a little care I think. Mostly good , lounge area is functional but clean. Main curtains do have mould on the bottom. Very limited supply of cooking equipment so take your own, also toilet rolls and bin bags
4.0
I enjoyed my stay at the location we were at Chris our host was very helpful when we had a few questions to ask and things to sort out
4.5
Puddleduck lodge review
The whole area is very good The lodge is very clean. There are some attractions very close to the lodge which we all enjoyed. I can recommend Amble Harbour village. We all enjoyed that. You get very large meals for you're money, which is good. Very friendly people wherever you go too. The hot tub is very good to relax in.
The beds were hard and hard to get to sleep on and resulted me having back problems but was relieved by the hot tub by putting your back against the jetties. The front door frame was coming away from the wall. The curtains had mould at the bottom of the lining.
3.5
Good location
Needs some care and attention
4.0
Lovely stay at puddle duck lodge, the chalet was very clean and in a quiet location. Good WiFi and brill hot tub. The site is a disappointment, although well kept and a lovely natural feel with the woodland and lakes, a car is a must to access entertainment, the pub on site is rubbish. But if you want a relaxing holiday and entertainment isn’t important you will be just fine.
3.0
Enjoyed our stay
Location
Bit off a smell outside
5.0
Had a great time it was a shame that the pub wasn’t open till Wednesday and it just had a limited menu and the pub on th
That it is very comfortable it’s our 5th time staying there we love it
There’s nothing we don’t like
4.0
A nice peaceful site with a pub if you want it. Nice a clean and close to a few nice places to see.
5.0
The Crazy horse saloon was great the food was brilliant and the staff were excellent
Everything
4.0
The lodge was convenient for all the places we wanted to visit
No little shop on site
4.0
2.0
Not value for money
Nice location
Lodge is outdated and needs DEEP clean on arrival was told of smell in the Lodge by clearing staff. Park staff went to check under the Lodge issue after SEPTIC Tank was emptied not the best start. We were very disappointed We cut our stay short.
3.0
The outside decking dirty and full of twigs, had to clean/sweep it to get to hot tub. The hot tub was lovely and hot, but needs some TLC. Inside the lodge was nice and clean. The tv had no aerial, so everything was done by the fire stick, which was a pain. Nice oven, Beds were comfy. The bathroom sink cabinet had mould in it, could do with replacing. It sounds not to good but overall I would give it 3 out of 5. Good area to stop in. Didn't use restaurant on site to dear
5.0
Chris was on hand if needed and everything was provided for our stay
Very comfortable and clean
Nothing
3.0
Quiet getaway
Quiet location
Out side seats broken hot tub lid in poor condition inside sofa not comfortable kitchen equipment very poor no pan lids very little utensils no casserole dish or similar for making meals in
5.0
A great place to stay whilst visiting beautiful Northumberland. The place was bright and clean and had everything you needed. Hot tub was ready to use on arrival!
5.0
Lovely cabin, lovely setting within a beautiful park, lovely little walk aroun the lake. Very dog friendly park which was lovey. Very nice hottub. Had everything you might need! Lots of things to do nearby if you have a car, and right next to the zoo.
5.0
Good central point for activities. Very relaxing with hot tub
Clean, spacious homely place
N/a
5.0
Excellent location good pubs nearby for excellent food.
5.0
5.0
Overall was a great holiday
4.5
Fab stay at puddleduck Lodge
Fantastic lodge with hottub. Ideal for families. Clean and everything was easy to use. Fab location and pub/restaurant on site was ideal. Would definitely return.
Weather kept knocking amazon fire stick off
4.5
5.0
Loved Puddleduck lodge beautiful lodge in fantastic location well maintained and very welcoming
The property was so clean and welcoming and well maintained
There was nothing I didn’t like
4.0
5.0
Puddleduck Lodge is exactly as described and a lovely, peaceful home away from home. We are originally from the area and have family nearby, so this lodge was the perfect place to retreat to on a evening with our 16 month old and our dog. We spent every evening relaxing in the hot tub and the welcome wine was a very nice touch. The lodge itself is in a lovely, quiet spot and we found our stay extremely relaxing. Our host, Chris, was really lovely and very helpful, keeping in touch whenever we had any questions and responding quickly to queries. We'll definitely be back to Puddleduck and would recommend it to anyone :)
5.0
Excellent location, tucked away so very quiet and peaceful.
5.0
4.5
Clean tidy posh lodge, beautiful hot tub, would love to stay again, our dog loved it as well.
We loved the interior of the lodge, the bed was very comfortable and cosy, the hot tub was perfectly warm all of the jets and lights worked. The cleanliness of the lodge itself was impeccable , only rated lower on cleanliness because of the dishes being dirty but this was obviously because of other people who have stayed there and not the hosts.
The only thing that disappointed us a tiny bit was the spot lights out the front deck not working. But there was lights at the side where we could sit outside so we weren’t really bothered.
2.0
Nothing special
Good site and location
Old and tired needs a revamp ,decking area dirty and not clean ,beds sofa old and not comfortable but yet you still are paying top dollar bit like paying for a 5 star hotel but you get a 2 star one instead
3.5
great family friendly stay hot tub was nice and clean and perfect temperature. host was very friendly and helpful
Property location was lovely and quiet. two minute walk from the onsite pub
property could be updated in ways, also slight smell of damp. however the property was very clean throughout
3.0
4.5
Great place to stay.
Location was perfect, the hot tub was fab only down side was there wasn't any outside lighting but we brought lights from home as had read reviews so not a huge problem. Check in was seamless, rang owner who was really helpful and he provided us with all the information we needed. Would highly recommend and will definitely book again in the near future.
There weren't any negatives, thoroughly enjoyed our stay.
4.5
perfect
it was are third time at this property it’s lovely the park is beautiful we will be going again
the property does need a bit of maintenance but we still love it
4.0
Lovely location and comfortable accommodation
2.5
needs a better cleaning job done.
location good
Property needs better cleaning done before new guests come in . We found crumbs and pet hair in sofa and in cushions. on the last day we found thick Residue inside of the kettle and on the bottom which was pretty disgusting as we had been using the kettle to feed our baby his formula milk with that. in the end we bought our own kettle.
4.0
1.0
Very disappointing, the photos of the lodge are misleading as we had to start cleaning on arrival.
The wine was welcome on our arrival and the hot tub was clean and the right temperature but other areas needed a good clean. A nice site but other lodges nearby were better maintained outside.
No cooking utensils provided, had to use a knife and fork to turn food in the frying pan. Only one tea spoon there. TV channels could not be found using the tuner, had to watch TV on wifi which kept freezing. No rubber mat for use in the shower. No lights around the hot tub making it too risky to use after dark (in December with the icy conditions). Other lodges nearby were well lit and better maintained outside. Cutlery drawer needed cleaning. Wardrobe door needed repair as it did not open or close freely. Damp, musty smell in rooms, black mould in the bathroom which had been reported by previous guests but not rectified. Dog hairs and chocolate wrapper found between the sofa cushions, obviously not checked beforehand. Leaves lying round the hot tub, a broom was left outside as if to say it was our job to clean up. We had to clean inside anyway.
3.0
very enjoyable great site
location was good
could do with a makeover
2.0
Has potential to be great but let down by poor maintenance and cleaning
Good location and access to on site pub, stayed on site before so knew what we'd have access to. Decent enough wifi, working oven and utensils. Hot tub warm and clean. Welcome bottle of wine and crisps.
Now the negatives! Leak under kitchen sink making a loud humming noise. Dated furniture and carpets, terrible main bed which smelt old and dirty, mold in bathroom, broken toilet seat and wall trimmings loose. No lighting around or to hot tub, nothing maintained or cleaned outside. Cupboards doors in main bedroom broken, collapsed sofas in sitting room. Sorry to say this property has 100% been neglected and not maintained, everything needs updating or replaced unfortunately. Reading older reviews, this seems to have been mentioned loads but not acted upon by owners. Shame as the cost of the property per night reflects somewhere that is modern and looked after. Our long weekend wasn't ruined but left feeling disappointed and sadly won't be returning.
3.0
ok lodge in a lovely location which needs a much closer look at basic necessities.
clean , wine and crisps a nice touch. great location.
totally under equipped. no instructions. tv horrendous. no outside lighting.
3.0
Looks good in the photos...but
Good wifi, site very well kept, good onsite bar/pub. Dog friendly, CCTV protection.
Outside not very appealing, no lighting, lights that are there not working old unused patio furniture left near the entrance, rubbish in plant pots from previous guests, lots of cobwebs above living room window inside property, filthy foot mat at hot tub area. Smell of drains in the bathroom. Hob lights on the cooker, only one working, plastic trims lose on window and door frame, dining room chairs need attention.... Decking area had not been cleaned before our arrival, table and chairs not set and dog bowl on the table. Attention to detail non existent. Footpath up to steps, a trip hazard. Basically, the outside needs serious work, and the inside is not up to standard for what you pay.
4.5
Ace place, definitely go again just not the best sleep.
Clean & tidy very nice place, nice people too. Had a nice selection of dvd and TV chilling.
The beds were uncomfortable, a matterses topper would of made the place 10/10
3.5
Myself my friend and two dogs really had a good relaxing time.
Location and meals at the On Site restaurant were amazing. Very friendly people.
Had to get in touch with the owners as toilet seat was not fixed very well and could have been dangerous for a disabled person.
4.5
5.0
We’ll definitely be back!
We loved everything.
5.0
Nice and chilled just what we wanted
The location was fantastic it was lovely and quiet and the lodge was very clean and they left us a welcome gift which was very nice
Nothing everything was great
5.0
4.5
Excellent Peaceful Relaxing Break
Location was excellent for travelling to nearby attractions such as Alnwick , Holy Island Amble etc. pub on site serving well priced meals. Hot tub was fabulous. Very quiet and peaceful. Dog friendly which was great.
5.0
Lovely clean lodge and very peaceful.
5.0
Puddleduck lodge cabin
The cabin was amazing spotless had everything you need in it, the hot tub was great very relaxing. There was even a band on at the end side of the lake, which was a bonus.
I thought the saloon on site was expensive & the food wasn't that good. Also very uncomfortable seats
5.0
5.0
had an amazing weekend so peaceful the hot tub was fantastic
everything was really thought out for this property
nothing
5.0
lovely peaceful
the lodge is very clean and comfortable it’s our 2rd stay in this lodge we love it
we love everything about this lodge
4.5
relaxing and just what was needed
the lodge was perfect location and very well presented. There were a few things broken/missing but when requested they were supplied
It would have been better if there had been an inventory check done prior to our arrival. Only 2 side plates, 1 wine glass, 1 tsp. Airer was broken. But on request replacements were provided
3.5
Great hot tub, lodge clean and roomy, pleasant location near the lake
tv signal a bit poor
1.5
4.0
4.5
A great break for my husbands 60th birthday and our little dog loved it.
It was a great place to stay especially the hot tub and having a dog friendly pub n site.
The bed was very uncomfortable.
4.5
4.0
Lovely lodge in a really nice and quiet park. Would recommend staying here. I’ve taken 1 star off because we didn’t have WiFi all weekend. We contacted the host who was trying to sort it out with the provider however, it appeared from the login page that it had just run out of data and more needed to be purchased. As a result I had to purchase a bolt-on to tether to my phone. Apart from that, we really enjoyed our stay.
4.0
Lovely location, handy distance from lots of places to visit, clean, great communication from hosts, relaxing hot tub- overall very comfortable stay
5.0
COSY, LOVELY,
lovely lodge, so cute and cosy! very clean definitely recommend! loved the hot tub! we will definitely be returning!
nothing
5.0
Hot tub. The location. Every thing
5.0
Amazing weekend
The property is so lovely, it had everything needed for a peaceful couple of nights away. The area is so calm.
If going in the hot tub on the night, I’d advise to use candles, or get some outdoor lights, as there are no lights outside for when it is dark.
4.0
We loved staying at Puddleduck for 3 nights, it was a great location in Northumberland and very easy to check in. We really enjoyed the hot tub, the ease of settling in and the welcome gift from the host was really thoughtful. We thought the lodge was very cosy but would recommend a slight modernisation in decor as it felt a little tired. The outside patio was lovely but we thought the decking needed a bit of TLC and some upkeep of the plants would enhance its beauty even more. Thank you for letting us stay, we really enjoyed our trip and would definitely return.
3.5
Peaceful location
Nice peaceful location with hot tub, great relaxing time with friends. Parking for 2 cars right out front and easy to find.
There were a few issues, broken glass, chipped plate, only 1 light in the bathroom working and the side of the bath was lose. Message the owner who got back to me straight away so hopefully everything was sorted for the next guests.
1.0
Not very clean
Hot tub
Not clean
4.5
Perfect location, great value, brilliant host!
Perfect location, lovely setting, great communication. Left a wee gift on arrival and really helpful in accommodating an earlier check in
Hot tub wasn’t quite up to temp on first night but host easily contactable and sorted straight away
5.0
My family and I booked Puddleduck lodge for a three night stay and we could not have been happier. The lodge was immaculately cleaned ahead of our stay and we really appreciated the welcome gifts of wine and crisps! The hot tub was perfect for evening relaxation and very easy to use. The location was ideal for day trips to the beach and the local village of Felton was perfect for a riverside walk and. We would highly recommend visiting The Running Fox for breakfast or home made bread/scones/savouries - a hidden gem! We would revisit the lodge and highly recommend it to anyone looking for a weekend/mid week getaway.
4.0
Great location, fabulous place to visit local attractions from.
Lovely, leafy location, well spaced from other properties. Hot tub and outdoor seating areas are well located as is private parking. Lounge furniture is comfortable and whole lodge was very clean.
Just enough room for 4 adults, would be perfect for 2 adults and 2 children. We found beds hard but that is a personal preference. Would have preferred more dining utensils as there was only one set each but wasn’t a problem.
5.0
The lodge was lovely and clean very comfortable the young lady that came to test hot tub was lovely we loved our stay
3.0
From the outside it looks lovely but the minute you open the door all you can small is wet dog, it’s stinking. I bought air freshener and had all windows and doors opened constantly however every time we went out and came back the same smell greeted us the minute the front door was open. The fridge smelt worse than the lodge, we couldn’t use the fridge as everything you put in the fridge smelt and tasted like the horrible smell coming from it. All electricity and water is turned off at 9:30 on the day you are leaving so if anybody needs the toilet before you leave don’t expect to be able to wash your hands. The lodge is clean so definitely can’t complain about that but the smell for us just ruined our getaway.
4.5
Would go again.
Clean and tidy. Comfortable and easy check-in.
5.0
Lovely and relaxing break
Absolutely fantastic stay. Beautiful clean lodge, perfect for relaxing. Hot tub was well maintained. Location was very handy for traveling to the places we wanted to go. The site was nice and quiet and very well kept. Both us and our dog felt right at home. Very grateful for the welcome package on arrival too. Would definitely recommend and possibly even stay again.
Only one thing we mentioned would be putting blinds in the bedroom like there are in the living area, as at this time of year it gets so bright at 4:30am and the curtains don't keep the light out.
5.0
We had such a lovely stay! The lodge is beautiful and more than fully equipped! The park was lovely and it was like home from home. Would highly recommend staying here!
5.0
Beautiful lodge, so clean and modern. Hot tub was great. Good location for all the best bits of Northumberland. Quiet spot for families.
5.0
Lodge is in a nice position, the hot tub area gets the evening sun through the trees and is nicely set back. Inside has everything you need. We regularly come to this area of the coast but wanted to also visit Cragside which made the location perfect as both are only short drives. Would definitely stay again.
5.0
Perfect for a long weekend away
5.0
Great clean lodge in a lovely location
5.0
Amazing location and great hosts. Lovely welcome gift. Hot tub was amazing and the property stylish and well equipped. Very peaceful and a great base for exploring the surrounding area.
5.0
The cabin is very nice.Think it might be a bit cramped if there were 4 adults staying their,but as there was only the 2 of us & the dog & it was fine.Only problem we had all weekend was when we went to the on site pub,the staff on Saturday afternoon totally ignored us.We sat for 15 minutes & in the end we just left.As we only wanted drinks I think that's why we were ignored.Wanted to order a takeaway for the night & was told that it was too early.Went back to the lodge & phoned the order in without any problem
5.0
Brilliant stay. Quite park located off the A1 with close by villages and beaches.
5.0
Great place in great location
5.0
Highly recommend this to anyone looking for a lovely relaxing break. Thoroughly enjoyed our time here and will likely return!
4.2
Excellent93 verified reviews
The lodge was very nice and a good size to move around in. The hot tub was very good we enjoyed that very much .
So clean had everything we needed
Lots of space in the lodge for us and our 2 girls. Good size kitchen with large fridge freezer. Good location, it's 5min walk to pub or play park. Nice touch with the bottle of wine and crisps, much appreciated. Hot tub is nice and good temperature.
Very clean, great location highly recommended
Add dates for price