The owner of the van told me she had the van deep cleaned the day before, on arrival there was dirt all over the the coaches, dirt all over the the floor, the beds had the same sheets on imprints of the bodies still, the mattress had a huge hold in it where the spring actually pierced my partners leg… the dust was unbelievable the smell of wet dog was unbearable
The van was disgusting the photos I have are ridiculous, she went on to say she would send the cleaner but she would take an hour to come.. in that time I had gone and spent 200 pounds on bedding and cleaning products DO NOT STAY AT number 54.. she stated that I had to pay 100 pounds deposit two weeks prior but gave me until the day before of my arrival to make the payment of 100 I even paid for insurance incase of this happening.. they would not allow me to cancel the reservation then asked me to contact with the van owner.. absolutely disgusting… never again.. and to top it off she won’t give me my money back.. and telling me to revert to the policy of booking.com for my deposit.. her reply was u made me wait….