I never normally leave a bad review or complain but we were really disappointed with this stay. The lock broke on arrival and we had to do a temporary fix ourselves. The lock was never fully fixed our whole stay and instead asked to fit the new one when it arrived and then told they would get someone to do it but never did so door remained broken our whole stay.
What looked like a garden we could use in the photos was completely unsafe for our children. The garden was full of builders rubble, broken fence posts and furniture. Couldn’t let our children play outside.
Inside beds were broken (missing slates in twin room, and frame of main)
Dirty in some places. The bathrooms were clean but the kitchen had some form of spice over cutlery drawers, cobwebs round windows in rest of the house. Bits of plaster missing. In need of fixing up - Whole place in need of some maintenance.
So disappointed. Haven’t even been given a 50% refund despite having a broken lock and a garden you can’t use.