1.0
They accepted and confirmed my booking, TOOK THE PAYMENT, and then ONE HOUR before check-in they revealed they had double booked, leaving me stranded and cancelling my booking 🙃 horrible communication, completely unreliable. Thankfully airbnb sorted it all out for me but I cannot trust Travelnest. This was my first time booking with them, it was highly inappropriate and disappointing. They didn't have to accept my booking if it was unavailable, and informing me an hour before check-in when they had multiple days to tell me it wasn't available was atrocious behaviour.